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Business value – Competitive advantage

Every business should understand what differentiates them from competitors. Understand why your customers come to you. Whilst price is always important, build points of difference around:

  • Excellent customer service
  • Range and type of products and services
  • Build loyalty and ongoing relationships
  • Reputation and perceived market leader

Know your competitors and continually monitor industry and customer trends.

Bruce Saward's Articles

Budget Summary 2020

Every business should understand what differentiates them from competitors. Understand why your customers come to you. Whilst price is always important, build points of difference around: Excellent customer service Range and type of products and services Build loyalty and ongoing relationships Reputation and perceived market leader Know your competitors and continually monitor industry and customer […]

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State Government COVID-19 assistance via Business Support Fund

Every business should understand what differentiates them from competitors. Understand why your customers come to you. Whilst price is always important, build points of difference around: Excellent customer service Range and type of products and services Build loyalty and ongoing relationships Reputation and perceived market leader Know your competitors and continually monitor industry and customer […]

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JobKeeper Payment

Every business should understand what differentiates them from competitors. Understand why your customers come to you. Whilst price is always important, build points of difference around: Excellent customer service Range and type of products and services Build loyalty and ongoing relationships Reputation and perceived market leader Know your competitors and continually monitor industry and customer […]

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JobKeepers Payment Subsidy

Every business should understand what differentiates them from competitors. Understand why your customers come to you. Whilst price is always important, build points of difference around: Excellent customer service Range and type of products and services Build loyalty and ongoing relationships Reputation and perceived market leader Know your competitors and continually monitor industry and customer […]

Read more

Government stimulus packages for the impact of Covid-19

Every business should understand what differentiates them from competitors. Understand why your customers come to you. Whilst price is always important, build points of difference around: Excellent customer service Range and type of products and services Build loyalty and ongoing relationships Reputation and perceived market leader Know your competitors and continually monitor industry and customer […]

Read more